FAQ: A Polycule of Mars part 2
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

When will I get my books?

Physical orders are slated to start shipping in late August 2025.

Last updated: July 15, 2025 14:14

How do I get my Digitial Rewards?

Once your survey has been filled out and locked down, you’ll receive an email with links to download your digital rewards through BackerKit.

Last updated: July 15, 2025 14:16

I'm moving soon, can I change my shipping address?

Yes, you can! We’re trying to keep a pretty tight schedule for this campaign to help minimize these things, but we realize life happens when it will. You’ll be able to change your shipping address up until the surveys get locked down. You’ll get a 48 hour warning before that happens, so please keep an eye out for that as once the surveys are locked you won’t be able to change your address.

Last updated: July 15, 2025 14:19

Do the comics come bagged and boarded?

They absolutely do! We use ph neutral backing boards and protective closure bags making sure that your comics stay pristine.

Last updated: July 15, 2025 14:21

Will you sign my copy of the comic?

Of course! All books ordered through this campaign come with signatures.

Last updated: July 15, 2025 14:22

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: September 2025

Digital rewards should go out in August 2025, and physical rewards should start shipping late August, and be completed in September. Any pledges containing original art will ship in late September/October.

Last Updated At: 07/15/25
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us